Frequently Asked Questions
Does the product comply with European and American environmental regulations (such as REACH, CPSIA)?
2025-08-15
Absolutely compliant! We:
Prohibit AZO dyes and auxiliaries with excessive heavy metals;
Provide test reports compliant with EU REACH and US CPSC;
Support issuing Declaration of Conformity (DoC).
Are there sustainable textile products (such as organic cotton, recycled fibers)?
2025-08-15
We actively respond to the ESG trend, providing:
Environmental Series: Organic Cotton (GOTS certified), Recycled Polyester (rPET), Tencel™ (TENCEL™);
Transparent Supply Chain: Traceable raw material sources, supporting carbon footprint verification.
What should I do if I find quality issues upon receiving the goods?
2025-08-15
Please provide photo/video evidence within 48 hours, we will:
Determine the responsible party (production/transportation);
Negotiate a solution: restocking, discount, or compensation;
Improve the process to prevent recurrence.
Address: Unit 1405-1407, Office Building No. 2, Fengyi Street, Shishi International Textile City, Fujian Province
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